Sample site. Illustrates what a First Practice customer receives. Riverside Support Co and Sam Patel are fictional.

Riverside Support CoSam Patel, sole trader support worker

Blog / 30 November 2025

Self managed vs plan managed

Both work well with a sole trader like me. Here is the practical difference and how invoicing works in each case.

I work with both self managed and plan managed participants. The difference, from a participant's point of view, is mostly about who handles the paperwork.

If you are self managed, you handle your own NDIS claims. I send my invoice directly to you, you pay it, and you claim from the NDIS. It gives the most flexibility but also the most admin.

If you are plan managed, your plan manager handles invoices and payments. I send my invoice to them, they pay me, and they claim against your plan. There is no out of pocket cost to you in that flow.

Either way, my hourly rate is the same and the work is the same. The main thing to know is that as an unregistered provider I can support self managed and plan managed participants, but not agency managed participants.

Looking for a regular support worker?

If you are plan managed or self managed and want someone who will actually stay around, get in touch. No pressure, just a chat about what you need.