Sample site. Illustrates what a First Practice customer receives. Riverside Support Co and Sam Patel are fictional.

Riverside Support CoSam Patel, sole trader support worker

About

Hi, I am Sam.

I am a sole trader support worker based in Western Sydney. I work with six participants on an ongoing basis and I am building a small, steady book of work.

The short version

I spent nine years in residential aged care before moving to disability support work in 2024. The shift was deliberate. I wanted to build relationships with the people I support over years, not see them rotate through a roster.

After a year of casual agency work, I went sole trader in late 2024 to choose participants directly, keep more of the hourly rate, and build a small, sustainable book of work.

Why I do this

The thing that took me out of aged care was the rotating roster. By the time I learned someone's routine, I would be assigned somewhere else. Disability support, done well, is the opposite of that. The same person shows up at the same time, and the relationship is the point.

I am not trying to be a big agency. I am trying to do good work with the same six to ten people, week after week.

What you can expect

Compliance and registration

I am an unregistered NDIS provider. I hold a current NDIS Worker Screening Check, First Aid and CPR, and public liability insurance. I work with plan managed and self managed participants.

If you are agency managed, I am not able to support you directly. I am happy to point you toward registered providers in Western Sydney if it helps.

Looking for a regular support worker?

If you are plan managed or self managed and want someone who will actually stay around, get in touch. No pressure, just a chat about what you need.